Make Your Move 1: Comcast Jumps the Gun

This is the first of my posts for this week detailing the craziness that ensues when you give yourself plenty of time to get ready for a cross-country move. This post is in regard to the fact that I am now sitting at Octane lounge in Atlanta, checking my mail (and posting nasty messages, apparently). Octane lounge is actually pretty cool. The coffee is good and the wireless is free. (it does kind of look like a mac rally, but that’s ok - i’m adding to the pretentious protest as well)

I am here instead of workiing on the last of my packing because my cable internet is supposed to be on until Saturday (today is Wednesday). Someone at Comcast made the decision to go ahead and send out the technician today to remove the filter from my line (or whatever the line was they gave me) because they had an opening in his schedule. They sure as hell didn’t send someone out 3 days early to set up my service in the beginning. Comcast’s service has been somewhat spotty, although download is pretty fast, and this I can only say unfortunately, is par for the course with this company that has a rather poor record in my book.

How to deal with it. Ok, its been a rough week so far, so this kind of pissed me off. I would have let it slide and gone off the network for a few days, and just come to a place like Octane for printing out my plane boarding pass and whatever other online errands I needed to run. So, I asked to speak to the supervisor, who apologized and has someone comoing out to turn it back on tomorrow morning, at a rate slightly lower than I would have paid for keeping the service on the whole time. Not optimal, but acceptible at this point (because there is no other choice…).

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